Clear expectations.
Checks that matter.
These are the standards Jing Clean uses when assessing prospective provider relationships and the checks customers should make before booking.
Our assessment areas
Trading name, contact details, ABN where applicable and Gold Coast coverage.
Current public liability insurance appropriate to the work offered.
Written inclusions, exclusions, add-ons, pricing basis and change approval.
Realistic availability, arrival communication and prompt notice of changes.
Safe products and methods, respectful behaviour and suitable staff processes.
A clear channel and reasonable process for reporting and resolving concerns.
Important limitation
Standards describe our intended assessment process; they are not a guarantee of future performance. Credentials can change and Jing Clean does not supervise cleaning work onsite. Customers should verify the provider's identity, insurance and terms immediately before booking, especially for keys, alarm access, sensitive premises or higher-value property.
Provider information that may be requested
- ✓ABN and business contact details
- ✓Certificate of currency for public liability insurance
- ✓Service areas, job types and current capacity
- ✓Relevant references, licences or checks where the work calls for them
- ✓Written customer terms and complaint process
Providers can submit an initial application on our provider page.